1. Reboot. First restart your computer and see if the browser will work after rebooting.
2. Check for malware. Update your antispyware and antivirus software and do complete antivirus and spyware checks on your PC. If malware is found, remove it and then try to start IE. If it starts, the malware was probably causing the issue.
3. Try a different home page. Click the Start button and select Control Panel. (Control Panel may be in the Settings menu.) Select Internet Options. In the window that appears, under the General tab, change the Home Page box to about:blank. Click OK. Try to start IE and browse to another Web site but not your original home page; if it works, the problem is with the home page you are using. Try troubleshooting with the plug-in section below.
4. Clear all cached data. Go to Internet Options as described above. In the General tab, under Browsing History, click Delete. Click Delete Files and then confirm by clicking Yes. Click Delete Cookies and then confirm by clicking Yes. Click Delete History and then confirm by clicking Yes. Click Close and then OK in the primary window. Try to start IE; if it works, you’ve likely solved the problem.
5. Disable unused extensions. Go to Internet Options as described above. On the Programs tab, click the Manage Add-ons . . . button. Disable any add-ons that you don’t use by clicking on the add-on listing and click the Disable radio button. When you have disabled all of the add-ons you don’t use, click OK, and then click OK in the Options window. Try to start IE. If it works, one of the add-ons was the problem. Re-enable each of add-ons in turn by following the steps above, except click the Enable radio button for each. After you enable one, try to start IE. If it fails, then you know that extension was at fault.
6. Use Default Settings. Go to Internet Options as described above. Go to the Advanced tab. Click Restore Advanced Settings. Then click Reset. Confirm that you want to do this by clicking Reset in the window that appears. Click OK and try IE again. 7. Reinstall. If none of these steps work, then reinstall IE
7. First, download the executable at www.microsoft .com/windows/ie /downloads. (If you don’t have another browser installed, use another system to download the executable, then copy it to your primary PC.) Then, if you can, uninstall IE 7. Click the Start button and select Control Panel /Add Or Remove Programs. (Remember, Control Panel may be nested in the Settings menu. If IE 7 came installed with your PC, you may not be able to uninstall it using the Add Or Remove Programs window. If this is the case, then skip this step.) Then, click on the listing for Internet Explorer 7 and click Remove. After clicking through the removal routine, run the IE 7 executable that you downloaded.
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